Privacy Policy

Privacy Policy for VisionPCI.com

Last Updated: June 9, 2025

Vision Insurance Holdings (“we,” “us,” or “our”) operates VisionPCI.com (the “Site”). We are committed to protecting your privacy and safeguarding your personal information, including Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Site or services. By using the Site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information: Information that identifies you, such as:

  • Name, address, email address, and phone number

  • Date of birth, Social Security number, or other identifiers

  • Payment information (e.g., credit card details)

  • Account login credentials

1.2 Protected Health Information (PHI): Health-related information, such as:

  • Vision insurance plan details

  • Medical history or vision care records

  • Information submitted for claims or provider coordination

1.3 Non-Personal Information: Information that does not directly identify you, such as:

  • Browser type, IP address, and device information

  • Site usage data (e.g., pages visited, time spent)

  • Cookies and similar technologies

1.4 Information from Third Parties: We may receive information from third parties, such as vision care providers or insurance partners, to facilitate services or verify eligibility.

2. How We Collect Information

We collect information through:

  • Forms you submit on the Site (e.g., account registration, claims, or inquiries)

  • Automated technologies (e.g., cookies, web beacons)

  • Communications with us (e.g., emails, phone calls)

  • Third-party partners or service providers

3. How We Use Your Information

We use your information to:

  • Provide and manage vision insurance plans and services

  • Process claims, payments, and account activities

  • Communicate with you about your account, services, or updates

  • Improve the Site and our services

  • Comply with legal obligations, including HIPAA requirements

  • Prevent fraud and ensure security

  • Conduct analytics to understand Site usage

4. How We Share Your Information

We may share your information as follows:

4.1 With Your Consent: We may share your information, including PHI, with your authorization (e.g., to coordinate with a vision care provider). 4.2 Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., payment processing, data hosting), subject to confidentiality agreements and HIPAA compliance where applicable. 4.3 Legal Requirements: We may disclose information to comply with laws, regulations, or legal processes, including HIPAA, or to respond to government requests. 4.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with protections to maintain confidentiality. 4.5 De-Identified Data: We may share aggregated or de-identified data that cannot reasonably identify you for analytics or research purposes.

We do not sell your personal information or PHI to third parties.

5. HIPAA Compliance

As a HIPAA-covered entity, we protect your PHI in accordance with HIPAA regulations. We will:

  • Use and disclose PHI only as permitted or required by law or with your authorization

  • Implement safeguards to protect the confidentiality, integrity, and availability of PHI

  • Notify you in the event of a breach of unsecured PHI, as required by law

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze Site usage, and deliver personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may affect Site functionality.

7. Your Choices and Rights

You have certain rights regarding your information, subject to applicable laws:

7.1 Access and Correction: You may request access to or correction of your personal information or PHI by contacting us. 7.2 Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions in our emails. 7.3 HIPAA Rights: Under HIPAA, you may request restrictions on certain uses of PHI, access your PHI, or obtain an accounting of disclosures. 7.4 State-Specific Rights: Depending on your location (e.g., California under CCPA), you may have additional rights, such as requesting deletion of personal information.

To exercise your rights, contact us using the information in Section 11.

8. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information, including encryption, access controls, and secure data storage. However, no system is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes, unless a longer retention period is required or permitted by law.

10. International Users

The Site is operated in the United States and is subject to U.S. laws. If you access the Site from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using the Site, you consent to this transfer and processing.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: info@visionpci.com

  • Address: Vision Insurance Holdings, 422 NE 2nd Place, Cape Coral, Florida

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on the Site with the “Last Updated” date. Your continued use of the Site after such changes constitutes your acceptance of the revised policy.

13. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies.

By using VisionPCI.com, you acknowledge that you have read, understood, and agree to this Privacy Policy.